Cancellation & Refund Policy

CoTE – Cancellation & Refund Policy

This policy covers event registration fees and membership fees paid to CoTE (Chamber of Trade & Enterprises) through our website.

Event registration fees

  • Event registration fees cover venue, hospitality, materials and delegate arrangements that CoTE commits to in advance. Fees paid are therefore non-refundable once the registration is confirmed.

  • Your seat is transferable. If you cannot attend, another person from your organisation may use your registration. Write to info@cotehub.com or WhatsApp +91 94891 68989 with the replacement delegate's name, mobile number and email at least 48 hours before the event so we can update the entry list.

  • If CoTE cancels an event, every registered delegate will be offered either a full refund of the amount paid or a transfer of the registration to the rescheduled date. The choice is yours.

  • If CoTE changes the date or venue of an event, your registration is carried over automatically. If the new date does not suit you, tell us within 7 days of the announcement and we will refund the amount paid in full.

Membership fees

  • As stated in our Terms & Conditions, membership fees once paid are non-refundable and non-transferable.

Payment problems

  • Money debited but no registration ID shown. Payments that do not complete are reversed by the bank automatically, usually within 5 to 7 working days. If it has not reached you by then, WhatsApp +91 94891 68989 with your name, mobile number, the amount and the date, and we will trace it with our payment gateway.

  • Charged twice for the same registration. Contact us with both payment references. Once verified, the duplicate amount is refunded in full, with no deduction.

How approved refunds are paid

  • Approved refunds are processed to the same payment method used at the time of payment — the same card, UPI ID or bank account. We cannot refund to a different account.

  • CoTE initiates the refund within 7 working days of approval. It then reaches your account within 5 to 7 working days, depending on your bank or card issuer.

  • All refund and cancellation requests must be sent in writing to info@cotehub.com from the email address used at registration, quoting your registration ID.

Contact us

  • CoTE – Chamber of Trade & Enterprises
    MMP Group, Senthamil Nagar, Udumalai – Kolumam Road,
    Malayandigoundanur, Tiruppur, Tamil Nadu, India – 642204
    Email: info@cotehub.com
    Phone: +91 94891 68989 / +91 4252 293989

Effective date: 14 September 2026